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Legal

Privacy Policy

1. Introduction

TIM GLOBAL S.R.L. ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Data Controller

The data controller responsible for your personal data is TIM GLOBAL S.R.L., located at Str Barbu Vacarescu, Nr.241a, Cladirea Bvo, Et.7, Sector 2, Bucuresti, Romania (CIF: RO52006723).

3. What Personal Data We Collect

Depending on how you interact with our website, we may collect the following data:

  • —Identity & Contact Data: Name, email address, and phone number (if you make a reservation or contact us).
  • —Technical Data: IP address, browser type and version, time zone setting, and operating system (collected automatically via cookies).
  • —Usage Data: Information about how you navigate and interact with our website.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • —To provide our services: Processing reservations and inquiries (Legal basis: Performance of a contract).
  • —To communicate with you: Responding to your questions or requests (Legal basis: Legitimate interest or Consent).
  • —To improve our website: Analyzing web traffic to enhance user experience and deliver relevant marketing content (Legal basis: Legitimate interest and Consent via cookies).

5. Data Sharing and Transfer

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business (e.g., hosting providers, analytics providers like Google, and social media partners like Meta/Instagram and TikTok). All third parties are strictly required to safeguard your data in compliance with GDPR.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

  • —Right of Access: Request a copy of the data we hold about you.
  • —Right to Rectification: Request correction of inaccurate or incomplete data.
  • —Right to Erasure ("Right to be Forgotten"): Request deletion of your data.
  • —Right to Restrict Processing: Block or suppress further use of your data.
  • —Right to Data Portability: Request your data in a structured, machine-readable format.
  • —Right to Object: Object to processing based on legitimate interests or direct marketing.
  • —Right to Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data.

To exercise any of these rights, please contact us via the contact methods provided on our website. You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).